Submit an issue

Welcome to the TELL Texas Help page.
The help desk is open and available from 7:30AM - 4:30PM Monday through Friday throughout the survey.
You can reach the help desk by completing the form on the left side of the page, then clicking Send it in! for delivery by email or clicking I'd like to chat live with someone! for Instant Messaging (IM).
The help desk can also be reached by phone at 800-310-2964 7:30AM - 4:30PM Monday through Friday during the survey.
NOTE: If you are requesting an access code to take the survey, please include the name of your school in your email. This will be required to ensure that the code will work for you. Don't worry, it won't be linked to you, just your school!
If you would like to request a change to the number of educators reported for your school (the head count), please click here. Note that requests will only be accepted from your school's principal or designee.